Privacy policy

Privacy Policy – ZORONOVA

At ZORONOVA, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • IP address
  • Browser type and device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment providers (for secure transactions)
  • Shipping partners (to deliver your order)
  • Service providers (for website hosting, analytics, and operations)

All third parties are required to keep your data secure and confidential.

4. Data Protection

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze site traffic

You can disable cookies through your browser settings if you prefer.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, please contact us.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page immediately.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our store’s support page.

 

ZORONOVA